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After getting a few estimates from contractors in the area and not finding one we wanted to move forward with, my wife and I decided to see what Matrix had to offer and we're happy we did. Matt, our design consultant, did an awesome job. After measuring everything and thoroughly analyzing everything we wanted to do with the space, he drew up a floor plan and gave us a great price. Matt's professionalism and attention to detail made us feel comfortable enough to move forward with the our 1100sqft project. The basement was finished on time and within our budget. Our basement included a custom wet bar with granite counter tops and custom back splash, a spacious half bath with tile floor, a fitness room and a sound proof home theatre room. The project went smooth from start to finish. Our project manager Brian did a wonderful job and helped us make decisions along the way. The installation crew, Victor and Daniel were nothing short of awesome. They were respectful, always showed up on time, worked hard and communicated with us on a daily basis. We couldn't of asked for a better experience and we'd recommend Matrix to anyone looking to finish their basement.
My husband and I are extremely pleased with the way our basement turned out. As promised, the crew was in and out by the time specified. It is amazing how everything was organized by Matrix and we didn't have to bring in different contractors for each item. We love showing spending quality family time in our basement and everyone who has seen it is just in love with it. Thanks Matrix. You promised and you delivered!
We are very happy with the product and quality of work in our basement. We're looking forward to using our new space. High quality of work done!
My basement is almost finished and I didn't want to wait to say how pleased I am with the results. I had a small section of my basement turned into the bedroom. I decided to start small and see how well the work was done before I did the rest of the bedroom. I think I will be having the rest done soon! The room is turning out great! The "drywall look" of the finished product is even better than I expected! The real reason for this note though is to compliment you on the men you hire! Every one that has been here has been so courteous! And they keep things so neat! They clean up after themselves every day! The way they put plastic over everything- even in the garage when they were cutting the panels was very impressive and appreciated. I especially wanted to thank Alex and Jose who were here several days installing the walls, etc. Juan and Jose who came to clean up were also wonderful. They helped me get everything back where it belonged, so I wanted to thank them too. I didn't get the name of the electrician who came, but he was easy to work with. You work so quickly, quietly and efficiently I didn't have time to get to know all your names. I don't know how you go about hiring the people you hire, but you do a great job! Your workmen were so courteous and seemed so trustworthy that I decided it was okay for me to leave them working while I went to work. Every day when I came home I was impressed. When there were little things that weren't like I thought the sal
Very good communication. Very impressed with Mario's follow up and dedication to make sure we were happy.
The representative from Matrix was passionate about the product and very likeable. This project went faster than any other and crew cleaned up everyday which was outstanding. Overall rating: excellent from top to bottom.
We had our basement finished by Matrix a month ago and we are loving our new basement! The product is water and mold proof and that is why we chose Matrix. We get occasional seapage when it rains hard. Recently we had a small amount of water in our basement and the walls were not affected at all! We have the carpet squares that Matrix provides and we just pulled up a few tiles and put them back down. If we would have installed drywall and a roll of carpet we would have been tearing it out. The workers were great and the staff was very informative and kept us updated throughout the process. Overall it was one of the best home improvement experiences we've had.
If you are looking to have your basement finished the only name you need to remember is Matrix. These guys are definitely head and shoulders above any other company out there. They go above and beyond with regard to customer service and were right on track from our first meeting. Greg, Justin, Andrew and Andrew's team were extremely courteous and cooperative. The entire crew was very clean and professional during the entire process and even came out after the project was complete to finalize things and make sure we were 100% satisfied. We would highly recommend Matrix to work for you and know that should we need their services again they would be the only ones we would call. Great job guys thanks again and keep up the great work!!!
Customer service was excellent. I was very pleased when Nick and Brian kept in touch during the entire construction. Mario and Gabriel were both helpful and courteous. The workers were here on Saturdays working to finish the project faster. Everyone that we have shown the project to is very impressed!