Illinois
Southwestern Michigan
Exceptional
That's far I have had the best experience with working with matrix . My reference and if Jordan is simply amazing
Getting the project figured out!
My husband and I have had three meetings with Matrix. the first was to visit a neighbor's house that had recently had Matrix finish their basement. We talked to the Matrix person and set up a time the next week to have them estimate our possible basement job. We liked the project and accepted the job. After the plans were drawn up, we had another home visit to take more pictures of our basement and OK the plans. We are in that stage now, and soon we'll be having our basement finished off, exactly as we envisioned.
Coats Basement
Great experience thus far.
Awesome so far
We are in the pre-installation stage. From visiting our first open house to now and finalizing the plans we are extremely happy. We have had experience dealing with other companies and contractors and Matrix has made it a seamless experience. We never have to wonder what happens next. There are no hidden surprises. It is exactly how they tell you it will be. The financing part of it was a breeze. They work with every budget. We told the what we wanted in our dream basement and they designed something wonderful around our budget! Thank you Matrix!
Friendly
It was a very easy and smooth process. Everyone I can in contact with was very friendly.
Superior Service
I was very impressed with the professionalism of the Matrix staff. Our sales rep, Matt, kept us informed, arrived on time for appointments, dressed for business and spent all morning with us answering our many questions. Very happy with our experience.
Estimate was great
Our estimate person, Dan Davis was great. Very informative, honest and made sure both me and my wife knew what was going on.
Best Basement Finishing System
I had looked for the right product fo a long time. When I saw the Matrix System I knew this was the product I had been searching for. This is an affordable system that offers all the right properties for a basement installation. Greg Deems did our installation and was a real perfectionist plus was easy to work with as the project progressed. I would highly recommend the Matrix System to anyone considering finishing their basement!
Positive experience
We moved into a new home and the lower level was the last contractor experience we had. Up to the lower level we were very tired of contractors not showing up as expected, less quality than we paid for, having to hound them to finish the work. We didn't have very high expectations when Matrix started but were very pleasantly surprised when they began there work. They showed up every day, kept us informed about progress and suggested details to us when appropriate. It was the best contractor experience we've had and we are very happy with the end product. The crew was conscientious, courteous, couldn't ask for a better group of people and a quality job.
Great new area for family over the holidays!!
We had Matrix out to look at our unfinished basement along with a few other companies, but after looking at the material they would use and the design we came up with working together with them, the choice was easy for us. They weren't the least expensive, but Matrix definitely provided the best value. We were concerned about the low ceilings by the duct work, but they enclosed that with dry wall and did hanging ceiling everywhere else, it looks great and we get nothing but compliments. We had a kitchen put in with vinyl flooring and carpeting throughout the rest of the living area and it really worked well. We had daylight windows and glass block windows and they did a great job of boxing them in so they look like they were installed for the design of the room and give us some nice natural light. Because we still needed storage, they were able to just finish the main part of the basement and gave us two nice storage rooms where the furnace and sub-pump were located. We always host Thanksgiving and have a lot of family and friends for Christmas and the Holidays and everyone loves the beautiful addition to our house, thanks again Matrix.