Exceptional Work!
I had the pleasure of working with MATRIX Basement Systems. Every step in the process was completed with consideration not only to my desires but also in consideration of my health needs. I am mycotoxin toxic. Throughout the project, adjustments were made to keep me safe and protected now and in the future. I have little understanding of the construction process and definitely cannot visualize space or design. Drew, the Design Consultant listened carefully to why I was completing the project. Then he offered ideas and counsel that fulfilled my construction goals. Drew saw what I could not see. Brian, the Project Manager, an expert of all aspects of basement systems, was so kind and patient as he matched what I wanted with what I could afford. The construction diagrams were clear and detailed. Brian remained available to provide customer support throughout the project. Victor, the Project Field Manager, was exceptional. Knowledgeable in all areas of construction he assured every aspect of the job was completed to standard, every question was thoroughly answered, and every concern fully addressed. Each of MATRIX’s skilled workers and service providers consistently demonstrated high quality work with attention to details. Providers were never too busy to answer a question or explain what was completed on any given day. The final outcome of the project exceeded all expectations.
