Job Well Done
We are very pleased with Matrix having finished our basement. Matrix replied to all our inquiries promptly and never left us guessing. For any problems or errors that cropped up, Matrix resolved them to our full satisfaction and as quickly as possible. The Matrix supervisor always kept us informed on what step came next and when, and he would patiently explain anything we would not understand. His smile shined a confidence that a job well done would be expected. Every Matrix subcontractor assigned to their part of the basement came to our home in a few days straight until their work was fully completed. All jobs were an impressive highly quality finish. We had no qualms on personally inspecting our basement each day and at times while the work was in progress. The subcontractors were pleased to answer our many questions and were especially accommodating when possible. They were courteous, very skilled, proficient, and respectful of our privacy and our property. Among a half dozen or so finish basement contractors that we got bids on, Matrix was priced at the high end. We, however, are more than fully satisfied with Matrix's quality, timelessness, aggravation free service, and professionalism at every phase that made every penny we spent worth our while.
